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Client Spotlight -
West Linn Family Health Center
West Linn Family Health
Center is a family practice providing a broad range of health services
to residents of West Linn, Lake Oswego, Oregon City and the surrounding
communities.
In 2007 Peer worked with
West Linn to design and deploy the network to support eClincalworks EHR
and practice management system. The project required the
installation of a new server and local area network to support
eClinicalwork's requirements.
"We can't imagine
going through the EMR conversion process without Peer. Our
transition was very smooth due to the knowledge Peer brought to our
clinic. They were able to accommodate us immediately, answer our
questions and fix any problems. The running of our business was
minimally interrupted during our process due to Peer's assistance."
Says Mary Edwards, Office manager
The deployment went well and
West Linn has trusted Peer Technologies with the daily support of their eClinicalworks electronic health record system
and computing systems.
Peer Technologies
provides the following services for West
Linn Family Health Center
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Comprehensive server, network, PC,
tablet, and scanner support
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1st call support for common eClinicalworks
problems and user set up
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1st call support for all networking and
circuit problems
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Perform all patch
management and user management functions
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Monitor key services
and functions 24 X 7
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Provide helpdesk services and support
for all West Linn staff
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Support for doctors and administrators
home systems
Over the past three years West Linn Family
Health Center has prospered and the office has grown by 25 %. In
contrast Peer's costs for IT support have fallen by 19% fulfilling
Peer's goal of reducing operating expense while providing outstanding
customer service.
Learn More about
West Linn Family Health Center
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