Our approach to supporting medical offices is simple; for a fixed
monthly fee, provide the entire IT department from the CIO to the help
desk to make sure providers and staff can focus on patients. This
approach results in an environment where problems are solved before your
office is impacted, and ensures you get the greatest value from your
computing investment.
Our team has over 50 years of combined experience supporting medical
offices and we put that experience to work for you to reduce costs and
improve reliability. Peer will assign a primary support engineer to
your office. The engineer will be responsible for proactively checking
critical systems each day, solving problems, and providing help desk
support for your users. Additionally, our engineers prepare and
maintain all the documentation necessary to meet HIPAA Security Rule
requirements.
Solid
expertise supporting medical offices
With experience from
large medical groups, IPAs, hospitals, and small practices, we
understand medical offices
and we put our expertise to work for you. Problems are fixed the
first time and solutions offered will help your business grow and
prosper.
We create a
stable network environment
Our first day as your
IT department will be spent identifying and solving problems to make
your network and computers stable and reliable so you can focus on
patients and quality of care.
We are there
when you need us
For less than the
cost of a part time administrator you get a CIO, Network
Administrator, Consultant, Helpdesk, and On-Site Support team all
focused on helping your office. We perform these activities
reliably and efficiently so you and your team can focus on core
business issues not viruses, internet access, and backups.
Advice during technology decisions
With over 85 years of
combined experience and over 50 years of healthcare experience we ensure the best technology choices for your
business. Since we don't sell hardware or software you can
trust our unbiased advice.
We monitor
your systems 24x7
We will know if there
is a problem Sunday afternoon and correct it before you are
impacted, ensuring optimal performance and uptime.
Our technical
help desk is available to assist your team
Neither you nor your
staff have to spend time troubleshooting problems, reading manuals, or
searching the internet. We are a phone call away, saving you
valuable time.
Our services help you meet HIPAA requirements
Our services were
designed to have a big impact for medical offices and will help you
meet the computer security requirements in HIPAA, and you will have
the monthly reports to prove it.
